Write down (or share) instruction/library-related questions or concerns. Share the questions anonymously to see if the group has experienced something similar. Offer up possible solutions, or sympathize, and let the person who submitted the question know that at least they're not alone.
I'm so glad we were able to try out the Solution or Sympathy activity this year! It's wonderful sharing ideas and visiting about struggles and successes. Thank you to everyone who contributed to the discussion! After Thursday's discussions, we thought utilizing the unconference time during Friday's ILA/ACRL conference to continue the conversation would be helpful, and it was so nice to have that extra time to share and discuss. You can find notes from both days below -- Did I miss something or do you have something to add to the conversation? Add it in the comments below!
There were several wonderful questions that were submitted during the Thursday morning IPAL session but, unfortunately, we ran out of time to discuss them all. We are sharing those as Ask the Masses posts over the next several weeks, so check back in regularly (or follow the blog in your RSS) and comment with your ideas.
IPAL IL Interest Group Solution or Sympathy
ILA/ACRL Unconference Solution or Sympathy